Refund Policy

Welcome to Syvorax Rail's refund policy page. Our philosophy is simple: your satisfaction is our priority. We understand that sometimes things don't go as planned, and we're here to make it right. Whether it's a product that didn't meet your expectations or a service issue, we've got you covered.

Our refund process is straightforward and designed to ensure a hassle-free experience. Let's dive into the details.

Eligibility Criteria

To qualify for a refund, your purchase must meet specific criteria:

• Product must be unused and in original packaging.
• Request must be within 30 days of purchase.
• Proof of purchase is required.

Refund Process

Here's how the refund process works:

1. Contact our customer service team via phone or email.
2. Provide purchase details and reason for refund request.
3. Our team will review and approve eligible requests.
4. Refunds will be processed via original payment method within 7-10 business days.

Non-Refundable Items

Certain items are non-refundable:

• Gift cards
• Downloadable software
• Personalized products

Partial Refunds

In some cases, partial refunds may be granted:

• Products with signs of use
• Items not in original packaging

Cancellation Policy

Recurring subscriptions can be canceled anytime. Cancellations are effective at the end of the current billing cycle, and no further charges will be applied.

International Refunds

For international orders, refunds will be processed in the original currency. Please note that exchange rates may affect the final amount. Any additional fees are the responsibility of the customer.

Contact Us

For refund inquiries, reach out to us at: